Privacy Policy
Closeful helps local service businesses identify and set up practical AI workflows. This Privacy Policy explains what information we collect, how we use it, and how we handle SMS consent.
Information We Collect
We may collect information you provide directly to us, including:
- Your name, business name, email address, phone number, and service area.
- Information you submit through website forms or during a consultation request.
- Messages, inquiries, appointment details, or workflow details you choose to share.
How We Use Information
We use information to:
- Respond to inquiries and consultation requests.
- Provide, improve, and support Closeful services.
- Send service-related communications, reminders, and follow-up messages.
- Understand business needs and recommend practical workflow improvements.
SMS Consent and Phone Numbers
If you provide your phone number and consent to receive SMS messages, Closeful may send SMS messages related to inquiries, appointments, reminders, customer follow-up, or service updates. Message frequency varies. Message and data rates may apply. You may reply STOP to opt out or HELP for help.
We do not sell, rent, or share SMS opt-in consent or phone numbers with third parties for their marketing purposes.
How We Share Information
We may share information with service providers that help us operate our website, forms, communications, scheduling, hosting, analytics, or customer support. These providers are allowed to use information only to provide services for Closeful. We may also disclose information if required by law or to protect our rights, users, or business.
Data Security
We use reasonable administrative, technical, and organizational safeguards to protect the information we collect. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your Choices
You may request that we update or delete information you have provided. You may opt out of SMS messages by replying STOP. You may request help by replying HELP or contacting us at support@closeful.com.
Contact
If you have questions about this Privacy Policy, contact Closeful at support@closeful.com.